I’m often asked just how I get my clients to comply with my recommendations.
Practitioners want to know how to create compliance even when what they’re asking their clients to do is difficult, complicated, or restrictive. (And let’s be honest, more and more cases are requiring complex steps to find resolution!)
How to get clients to comply is a great question.
But before I dive into the answer, I want to reframe the question for you…
In fact, I want to bring your attention to the fact that so many of my answers for clinical success lie in changing the question. It’s asking the functional question that often reveals the answer you’re looking for.
The original question was, “How can I get my clients to comply?”
The Functional question is:
How can I get my clients to want to follow the instructions and recommendations I know will best support them?
You can eliminate your need to create compliance altogether by doing one thing:
Find your client’s Inspiring Factor.The Functional Reframe—Look for inspiration, not compliance with clients #functionalnutrition Click To Tweet
Your client’s Inspiring Factor is her outcome and vision for herself.
It’s what she wants.
It’s why she wants to feel better.
It makes her the leader in her own health, as opposed to the follower of your suggestions.
And while the inspiration is something you model for her—like the guide on her hero’s journey—the inspiration actually comes from within (from within her!)
Note: This is often different than what you want for her. Or more specific. And it’s likely more emotional.
You may want to see more color in her cheeks, or for her Food/Mood/Poop journal to show that she’s having solid BMs twice a day, or to see signs that her diabetes is reversing.
Your client wants the energy to play with her grandkids, or the strength to play tennis like she used to, or to be free of the fear and shame associated with having accidents in public because of her IBS. She wants to feel like herself again and not be tethered by the signs and symptoms that lead her to seek your help.
She’s not inspired to go through the trouble of changing her current diet and lifestyle just because you said so. Instead, she’s inspired when she connects those changes with the results she’s after.
Your ability to draw those connections for her is the key to eliminating the need for “compliance.”
Are you starting to see the distinction—to really appreciate what this one reframe in your practice can make for your clients’ results—not to mention yours?!
For your client, a list of to-dos is boring at best, and daunting at worst.
But learning how your recommendations will lead to her desired outcomes… that’s inspiring! It might even be exciting. And it’s sure to create hope, which she may have lost and which is essential for healing.
When you connect those dots, you build a bridge between what she needs to do and why she wants to do it.
And you help her realize that, with your help, she can actually get where she wants to be.
No more need for compliance.
Your client becomes empowered with the tools to help herself feel better. She becomes a leader in her own recovery. And you get better results, happier clients (and more of them!) Best of all, you no longer have to worry about whether your clients will follow through.
Here’s what this process looks like:
Now you and your client are partners.
Your success will skyrocket.
Your clients will feel better.
And nobody feels pressured or coerced.
OK. I can hear the next question percolating in your head:
“How do I help my clients find their Inspiring Factor?”
Well it starts with you asking the right questions of them.
And that’s exactly what you get to learn to do in the Reframe Nutrition Workshop Series.
Note: If you’ve been part of the Functional Nutrition Lab community for some time, you’ve likely heard me talk about the Motivating Factor. Come join me on March 14th for the free Q&A and Practice Session that comes with your registration for Reframe Nutrition to learn why I’ve switched the term, and why you should too.
Functional nutritionist and educator Andrea Nakayama (FNLP, MSN, CNC, CNE, CHHC) is leading patients and practitioners around the world in a revolution to reclaim ownership over our own health. Her passion for food as personalized medicine was born from the loss of her young husband to a brain tumor in 2002. She’s now regularly consulted as the nutrition expert for the toughest clinical cases in the practices of many world-renowned doctors, and trains a thousand practitioners online each year in her methodologies at Functional Nutrition Lab. Learn more about Andrea here.