It’s disheartening when one of your greatest assets—your empathy for seeing and caring for patients with deep compassion—actually works against you.
I know this because I’ve experienced it myself, but moreso because I see it happening for the nutritionists in my own clinic and those that I teach and mentor in Holistic Nutrition Lab.
You see, when you feel your client’s pain, you are no longer able to help her.
Contrary to what you may have discovered in your personal life, it actually doesn’t make you a better practitioner, render you more likeable, or serve your practice to get caught up in your client’s emotional state, to let her lead the session, or to give away your services for too little (or for free) because you “just want to help”.
There’s an art to practicing empathy in a way that serves both you and your client.
It’s an aptitude that you have to learn and practice if that empathy that you naturally possess is going to work for and not against you in your interactions with clients.
It starts with making a compassionate connection while staying objective. It’s about being able to keep your clinical mindset intact, while appreciating, but not experiencing your client’s pain and suffering.
The skillset and framework that I’d like to present to you that will help you climb out of the Empathy Trap with the grace that you already possess is called Functional Empathy.
When we employ Functional Empathy in practice, we learn to hone that which comes instinctively. We become able to build the bridge instead of becoming the bridge.When we employ #FunctionalEmpathy, we build the bridge instead of being the bridge. Click To Tweet
We use specific, functional questions to connect, gather and help our client to feel seen and heard. We actually give more value and yet retain more energy and self-assurance.
Those functional questions help you to develop a partnership with your client through her story, enable you to uncover answers, and create a therapeutic partnership, where you get better results, your clients comply, and they feel better faster.
This is a win-win in the true sense of the word—where there is no compromise needed for both parties to succeed. Everybody gets what they want.
To start practicing Functional Empathy now, get your hands on my Power Your Practice with Empathy Mini-Course (free through May 19th).
What’s in it for you when you step out of the Empathy Trap and learn to practice Functional Empathy:
✓more client compliance
✓(bonus: better boundaries that will help you in your practice, your personal life and even with your health!)
Functional nutritionist and educator Andrea Nakayama (FNLP, MSN, CNC, CNE, CHHC) is leading patients and practitioners around the world in a revolution to reclaim ownership over our own health. Her passion for food as personalized medicine was born from the loss of her young husband to a brain tumor in 2002. She’s now regularly consulted as the nutrition expert for the toughest clinical cases in the practices of many world-renowned doctors, and trains a thousand practitioners online each year in her methodologies at Functional Nutrition Lab. Learn more about Andrea here.